Please note End of Lease Cleaning involves a two-step process from Mint Cleaning Group:
1st Step - We carry out and end of lease cleaning.
2nd Step - The second step occurs after the client or agent has inspected the property. If there are any items that may have been missed from the quoted cleaning or identified as needing rectification by the agent provided that it is an item in the form of the inspection report or the client identifies items, we then return to the property and ensure these items are cleaning and rectified.
Please note that cleaning will be undertaken and rectified only for requested and quoted items at time of quote. If the agent identifies items we did not quote and include in our cleaning, these will be at an additional cost.
Please note that If the situation occurs that items are needing rectification following cleaning, please do not be worried about this process as it is normal, and Mint Cleaning Group ensure client and agent satisfaction. All real estate agents are different so expectation of what is required is sometime different hence if the agent identifies issues, we will fix them.
In the event that an end of lease cleaning requires rectification by Mint Cleaning, we must be advised within a maximum of 3 days of the cleaning date to rectify any issues identified by the client or agent.
Please note Mint Cleaning Group must be notified at time of booking when the agent's end of lease inspection is to be undertaken as in the event that the agent requires us to return to rectify items, we require 3 business days to attend to those items.For example, if a cleaning is scheduled for a Thursday and the inspection is being undertaken on Friday. Mint Cleaning group will endeavour to rectify any issues as soon as possible from the inspection date, however we require up to 3 business days to attend
Please note travel fees apply for cleaning in Googong & Greenleigh. To be quoted separately.
Terms & Conditions:
1. Blinds and Curtains are excluded of this price. However it can be added on the day at additional cost.
2. Balcony, deck/courtyard and garage cleaning cleaning allow a swipe and mop only.
3. Any Industrial cleaning requiring High Pressure Cleaning, Acid wash or Scrubbing will be additional cost.
4. Our End of Lease Packages include a 1 kitchen, 1 laundry, 1 living area/ 1 Dining and selected bedrooms and bathroom.
5. Furnished properties or appliances left to be cleaned will be additional cost with quote to be provided on the day of cleaning.
6. Utensil & plate ware cleaning if required is subject to pricing on the day of the clean. We will provide a quote prior to starting the cleaning.
7. I have read
the End of Lease Cleaning inclusions list.
Payment terms:
If you proceed with our cleaning services we require full payment to secure your day and time of cleaning.
Please note that this is not a booking confirmation, it is a booking request in which we will confirm our availability via reply email.
View all our full Terms and Conditions.
