Oven Cleaning

Please note we do not clean between the oven door glass (inside the glass) unless the oven door is removed by the tenant/owner/agent and it is the responsibility of the tenant/owner/agent to reinstall the oven door following cleaning. Otherwise we only the outside surfaces of the glass oven door Where oven trays have a special non-stick/enamel coating, please note we will not clean using Oven chemicals, only using water. As this type of tray is subject to damage and can remove the coating if oven chemicals were to be applied

Please note we will only clean windows that are accessible using a 3-step ladder as shown in the photo here. We will clean from the ground level or balconies to gain access to windows.

Please note End of Lease Cleaning involves a two-step process from Mint Cleaning Group.

• 1st Step - We carry out and end of lease cleaning
• 2nd Step - The second step occurs after the client or agent has inspected the property. If there are any items that may have been missed from the quoted cleaning or identified as needing rectification by the agent provided that it is an item in the form of the inspection report or the client identifies items, we then return to the property and ensure these items are cleaning and rectified.

Note that cleaning will be undertaken and rectified only for requested and quoted items at time of quote. If the agent identifies items we did not quote and include in our cleaning, these will be at an additional cost.

Please note that If the situation occurs that items are needing rectification following cleaning, please do not be worried about this process as it is normal, and Mint Cleaning Group ensure client and agent satisfaction. All real estate agents are different so expectation of what is required is sometime different hence if the agent identifies issues, we will fix them.