Tips for Hiring a Reputable Professional Carpet Cleaning Service

Posted on June 8, 2024

• Cleaning

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If you have carpets in your home or office, it’s important to invest in professional carpet cleaning. Our carpets see a lot of wear and tear, and even if you never spill or don’t own pets, it’s normal for carpets to accumulate unwanted allergens like pollen, dust, and dirt. 

Luckily, there are tons of cleaning companies to choose from, but the downside is that many of them can’t be trusted to handle your carpets with care. Some cleaners use techniques and equipment that will leave your carpets in worse shape than before. 

Deciding on a professional carpet cleaner can be a daunting task, so we’re here to help. In this guide, we’ll cover all the important considerations for choosing a trustworthy carpet cleaning professional. 

How to Find a Trustworthy Cleaning Company

No matter the cleaning services you’re looking for, it’s important to do your research before welcoming a technician into your home. By vetting the professional ahead of time, you can ensure a top-notch service at an affordable price. 

During this vetting process, these are some of the main factors to consider:

Ask About the Cleaning Methods Used

Steam cleaning is considered to be the best carpet cleaning method, so before hiring a professional carpet cleaning service, ask about their steam cleaning process and equipment used. 

At Mint Cleaning Group, our experienced professionals commercial-grade steam cleaning equipment to pre-condition carpets, liquefying built-in dirt, dust particles, and debris. The process involves spraying hot water to dislodge unwanted particles, followed by removal using a high-power vacuum.

Even though steam cleaning is the most effective method for removing stains and odours, certain carpets benefit more from the dry cleaning method. That’s why Mint professionals opt for carpet dry cleaning for clients with specific needs.

This method uses minimal water, ensuring virtually no drying time. A powerful cleaning powder is applied, worked into the fabric with a mechanised brush, and removed, along with dirt and debris, using a high-power vacuum.

Think About the Current State of Your Carpets

Understanding your carpets is the next step in hiring a reputable professional carpet cleaning service. Some carpet materials and lengths will benefit most from steam cleaning, while others are better off with dry cleaning or another method altogether. 

Also be mindful of specific problem areas relating to your carpets. If certain areas are heavily soiled, talk to your technician about the different stain removal techniques available, and try to get an honest answer on whether or not the stain can even be removed.

Ask for a Free Estimate or Quote

Any reputable carpet cleaning company should be willing to offer a free non-obligatory quote to potential customers. The best companies make it easy to get a quote through an online portal where you can input your specific carpet needs and the exact square footage of the area that needs to be cleaned. 

At Mint, our quotes are always free, and they include a detailed layout of expected costs and fees. On top of that, we believe in an affordable pricing model, and we’re willing to work around your budget restrictions.

Always Be Mindful of Experience & Certifications

It’s always better to hire a carpet cleaner with at least 5 years of experience in the industry. Compared to newer companies, more experienced technicians have the skills and knowledge that are needed to thoroughly clean carpets with no risk of damage. 

Before signing a contract, it’s best to inquire about how long the technicians have been working in the field and try to get information on the company’s licenses and certifications. 

Mint Cleaning Group has been cleaning carpets for more than a decade, and each technician is fully licensed, trained, and equipped with the proper tools for both steam and dry cleaning. 

Look Into Reviews

One of the best ways to know whether or not a cleaning company can be trusted is to look into customer reviews and client testimonials. You can also check out reviews on social media sites, but try to focus on reputable review sites like Google and Yelp. 

You can even reach out to friends and family members about their experiences with local carpet cleaning companies. This is a great way to get honest opinions from the people you trust most.

Ask About the Necessary Preparation

There are certain things you need to do to prepare your home for a professional carpet cleaning service. Even though the preparation steps are generally the same for each company, it’s still a good idea to confirm these steps with the service beforehand.

The specific things you want to ask about are furniture removal and vacuuming. Some cleaners will offer furniture removal services at an added cost, but this isn’t likely. In most cases, it’s up to the client to remove any furniture and clutter from the area that’s going to be treated. 

Why Mint Cleaning Group Is the Superior Choice

With over a decade of experience, Mint Cleaning Group has perfected its carpet cleaning method to deliver outstanding results.

Mint is a team of skilled carpet cleaning technicians who have expertise in both dry cleaning and steam methods. We are dedicated to providing our clients with a thorough and deep carpet cleaning experience, all at an affordable price.

Interested in Mint’s professional carpet cleaning service? Get in touch today for a free quote!